Shipping policy

SHIPPING POLICY

Cricket Powersports

Thank you for shopping with Cricket Powersports. We are committed to providing fast, reliable shipping and excellent customer service for every order.

ORDER PROCESSING

Orders are typically processed within 2–5 business days.
Orders are processed Monday through Friday, excluding holidays.
During sales, holidays, product launches, or peak seasons, processing times may be slightly extended.
Customers will receive tracking information once an order has shipped.

SHIPPING METHODS & DELIVERY TIMES

Shipping times vary depending on the shipping carrier, destination, and selected shipping method.

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–4 business days
Large or Specialty Items: Delivery times may vary

Delivery estimates are not guaranteed and may be affected by weather, carrier delays, holidays, or other unforeseen circumstances.

SHIPPING RATES

Shipping rates are calculated at checkout based on:

Product weight and dimensions
Shipping destination
Carrier rates
Selected shipping speed

Promotional free shipping offers may apply to qualifying orders.

TRACKING INFORMATION

Once your order ships, a tracking number will be sent to the email address provided during checkout.

Please allow up to 24–48 hours for tracking updates to appear after shipment.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate shipping information.

Cricket Powersports is not responsible for:

Delays caused by incorrect addresses
Packages delivered to incorrectly entered addresses
Additional shipping fees due to returned packages

If you notice an error in your shipping information, please contact us immediately.

LOST, STOLEN, OR DAMAGED PACKAGES

Once an order has been transferred to the shipping carrier, Cricket Powersports is not responsible for carrier-related delays, lost packages, or stolen deliveries.

If your package arrives damaged: